Terms of service

Welcome to Superclo (“we,” “our,” or “us”). Please read these Terms of Service (“Terms”) carefully before using our website, superclo.com (the “Site”) or purchasing any products offered through the Site.

By accessing, browsing, or using the Site, or by purchasing any of our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please refrain from using our Site.

1. Eligibility

By using this Site, you confirm that:

You are at least 18 years old, or
You are accessing the Site under the supervision of a parent or legal guardian

You must have the legal capacity to enter into binding contracts.

2. Products & Services

Superclo offers premium fashion and lifestyle clothing for both men and women. All products are subject to availability.

We reserve the right to:

Modify or discontinue products
Update collections
Limit quantities
at any time without prior notice.

3. Pricing & Payments

All prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change pricing without prior notice.
Full payment must be completed before order processing.
We accept secure payment methods available on our website.

4. Order Acceptance & Cancellation

Order confirmation does not guarantee final acceptance.
Superclo reserves the right to refuse or cancel any order at our discretion.

If an order is cancelled after payment:

A full refund will be processed to the original payment method.

Custom, limited-edition, or pre-order products may not be eligible for cancellation once confirmed.

5. Shipping & Delivery

Shipping timelines are mentioned on the website and product pages.

Please refer to our Shipping Policy for complete details.

Superclo is not responsible for delays caused by:

Courier issues
Weather conditions
Natural disasters
Unexpected operational disruptions

Such delays do not qualify for cancellation or compensation.

6. Returns & Exchanges

Returns and exchanges are accepted only under specific conditions mentioned in our Return & Exchange Policy.

Products must be:

Unused
Unwashed
Unworn
In original packaging with tags intact

Refunds or exchanges are subject to approval after inspection.

7. Intellectual Property

All content on this Site, including:

Logos
Images
Product designs
Graphics
Videos
Text and branding

are the intellectual property of Superclo and protected under applicable copyright and trademark laws.

You may not reproduce, copy, modify, distribute, or commercially use any content without prior written permission from Superclo.

8. User Conduct

By using this Site, you agree not to:

Use the Site for unlawful or fraudulent purposes
Upload or transmit harmful code, viruses, or malware
Provide false or misleading information
Attempt unauthorized access to the Site or its systems
Interfere with the website’s operation or security

9. Third-Party Links

Our website may contain links to third-party websites or services.

Superclo is not responsible for:

Their content
Privacy practices
Policies or transactions

We encourage users to review third-party terms before engaging with them.

10. Limitation of Liability

To the fullest extent permitted by law, Superclo shall not be liable for:

Direct or indirect damages
Loss of profits or data
Service interruptions
Product misuse
Delays or technical issues arising from use of the Site

11. Indemnification

You agree to indemnify and hold harmless Superclo, its employees, affiliates, partners, and directors against any claims, damages, liabilities, or expenses arising from:

Your misuse of the Site
Violation of these Terms
Breach of applicable laws or third-party rights

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

13. Modifications

Superclo reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the Site after updates constitutes acceptance of the revised Terms.

14. Contact Us

For any questions, concerns, or support regarding these Terms, please contact: admin@superclo.com