Shipping policy

At Superclo, we take great care in delivering your fashion essentials with quality packaging and timely service. Every order is processed with attention to detail to ensure a smooth shopping experience for both men and women.

Order Processing & Shipping Timeline

Orders are usually dispatched within 24 hours from the date of order confirmation.
Processing and shipping are done on working days only (excluding weekends and public holidays).

Shipping Charges

We offer free standard shipping across India on all domestic orders unless stated otherwise.

Order Tracking

Once your order has been dispatched, you will receive:
- An email and/or SMS confirmation
- Tracking details to monitor your shipment in real-time

Shipping Locations

Currently, Superclo ships across all serviceable pin codes within India.
At this time, we do not offer international shipping.

Delays & Exceptions

While we aim to deliver all orders within the estimated timeline, delays may occasionally happen due to:

Courier or logistics disruptions
Weather conditions or natural calamities
High order volumes during sales or festive periods

We truly appreciate your patience and understanding in such situations.

Cancellation Policy

At Superclo, every order is processed carefully to ensure timely dispatch and premium service.

Order Cancellation Terms

Orders can be cancelled within 24 hours of placing the order, provided the order has not entered processing.
Once an order is confirmed and processing has started, cancellation requests will not be accepted.
Cancellation requests raised after the 24-hour window will not be entertained.

Approved Cancellations

All cancellation requests must be made through our official customer support channels.
Cancellation approvals are subject to:
- Order status
- Internal verification
- Policy compliance

Superclo reserves the right to accept or reject cancellation requests accordingly.

Packaging

Every order is packed securely in premium Superclo packaging to ensure it reaches you in perfect condition.
If your package appears damaged or tampered with upon delivery, please contact us immediately with photos/videos for assistance.

Customer Support

For any shipping, delivery, or order-related queries, feel free to contact us: admin@superclo.com