RETURN AND EXCHANGE 


For return and exchange, please visit our Returns & Exchanges page.
Thank you for choosing Superclo. We're looking forward to assisting you!


RETURNS/EXCHANGE POLICY

1. We offer 7 days hassle-free returns & exchange from the date of delivery and a further 5-7 days for the returned product(s) to reach us. We also offer reverse pick-up services. A reverse shipment fee of Rs 100 will be deducted at the time of refund per order, regardless of the number of items within that order. This means that if an order contains multiple items, only a single deduction of Rs 100 will be made for the entire order, not on each individual clothing item.

2. If the courier fails to pick up the shipment after two attempts, you'll need to send it back to us. Reverse Pick Up availability depends on your area pin code

3. For COD orders, a store credit will be provided within 1-2 working days from the day of return pickup on your registered email address/contact number.

4. Please return items in their original condition; worn or damaged items won't be refunded.

5.Kindly allow 7 days for the return to be processed and the amount to be shown in your bank account. PLEASE NOTE: REFUND / BANK TRANSFER ARE ONLY APPLICABLE FOR PREPAID ORDERS / ONLINE PAYMENTS MADE ON OUR WEBSITE.

6.Payments made with COD option will receive store credit equivalent to the amount paid by you, which can be used anytime.

7.Shipping Charges are Non-Refundable.

8. You can reach us at admin@superclo.com with all queries. We do not have Superclo customer care number.




REFUNDS FOR FREE PRODUCT DEALS

Any items purchased during a BOGO Sale (Buy 1 Get 1 Free) or any such promotions wherein free products are included, such orders will not be eligible for any returns.